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Meeting Your Guest's Demands With Customisation: How Rentuu Can Help

Posted by Veronica Morozova on

Meeting Your Guest's Demands With Customisation: How Rentuu Can Help

Customisation is the hottest buzzword in hospitality circles, but what does a ‘customised’ guest experience entail and how do you implement it into your business strategy?  When managing a serviced apartment, hotel or short-term let, an all too common assumption to make is that a clean and stylish space in a stellar location, coupled with comfortable communication with staff is the magic formula required to win over your guest’s hearts. Industry research is showing a very different picture: that ‘extra touch’ absolutely must go beyond fluffy towels and chocolate mints. According to Amadeus, a whopping 86% of travellers value personalised offers. That's...

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Appliance Breakdown? Don't Lose Business - Simply Rent a Replacement (In Seconds)

Posted by Veronica Morozova on

Appliance Breakdown? Don't Lose Business - Simply Rent a Replacement (In Seconds)

Every business inevitably reaches that dreaded 'uh-oh' moment. If you're particularly unlucky, it could be more than just 'uh-oh' - but more of an 'ohmyGodohmyGodohmyGod', followed by a sequence of colourful profanities. An all too common source of this stress is appliance breakdown. Whether you're a cleaning business facing an epic fail from your normally trustworthy carpet cleaner, or a language school whose space suddenly finds itself without any heating in winter, the betrayal and unparalleled panic are very real and very scary. In your mind, the options you have are:1. Send the faulty appliance to repair and shut down business until it's back to...

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5 Outstanding TED Talks about Sustainability and Business

Posted by Veronica Morozova on

5 Outstanding TED Talks about Sustainability and Business

Here's a super simple test to help you find out whether you're an old-school entrepreneur or a forward-thinking one. Do you baulk at the phrase 'sustainability in business'? If you do - then it's time to re-think your worldview (and business strategy). The truth is that traditional ways of measuring business performance don't account for the needs of all stakeholders. Businesses - both large and small - need to consider the bigger picture: employees, customers, shareholders as well as community members. Integrating sustainability practices into the business model itself is a fantastic way to secure sustainability over the long-term. If you need more convincing that...

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Here's the Secret to Ensuring Your Airbnb Apartment is a Success

Posted by Veronica Morozova on

Here's the Secret to Ensuring Your Airbnb Apartment is a Success

Ahh. The joys, perils, and stresses of running an Airbnb property. Managing a rental is no easy feat, and if you're new to the Airbnb game you're probably second-guessing yourself from day one: is this really what I want to do? Will my guests ever be satisfied? How do I avoid burnout? Oh, and what about nightmare guests that we've all heard about - the ones that ruin your stuff and leave you a bad review, totally ruining your rep? First of all - BREATHE. There are plenty of resources out there to help you. It's also a good idea to join an online community for vacation...

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12 Epic Blogs to Get You Psyched About a Zero Waste Lifestyle

Posted by Veronica Morozova on

12 Epic Blogs to Get You Psyched About a Zero Waste Lifestyle

A streamlined, clutter-free, minimalist home. No plastic in the kitchen. A year's worth of trash that can fit into a mason jar. Healthy, delicious food - enough to feed the family, mind - without throwing away any leftovers. Oh, and a reduced carbon footprint (aka helping the planet have some much-needed breathing space). In case you need reminding about why any of this matters: according to the Environmental Protection Agency, 40% of US greenhouse gas emissions come from either making, using or throwing away 'stuff'. So, yeah. Going zero-waste is kind of a big deal.While some haters may latch onto the fact that...

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