Select your desired product, the hire period and the quantity you need. Let us know where and when you want your products delivered. Finalize your order using our secure payment gateway online.
If you need any help we are here 24/7 via our live chat, email, and telephone lines (+44 0333 939 8074)
You have the flexibility to choose what date and time suits you. We only need somebody to be there at the address to receive the goods.
Our team has several sourcing experts, meaning there isn't much we can't find. Desire something outside of our live inventory, call us or email us and we'll get right on it.
We will try our very best to accommodate all order requests. With that said, we generally require a 24-hour notice period to fulfill orders. Select special items require more time.
- Orders cancelled with more than a week's notice will receive a full refund.
- Orders cancelled within 7 days to delivery will receive a 50% refund.
- Orders cancelled with a day's notice will receive in-store credit of the full amount that can be used to rent similar items.
- Please contact us with your reference number by live chat, email, or phone at +44 0333 939 8074.
For certain items, we’ll need a safety deposit.
This extra sum will be included in the overall transaction and will not be drawn from your credit card.
If you choose to pay with a different payment method, the money will be transferred back to your card within 48 hours once the item is returned.
You will only incur charges if items are damaged or missing.
We utilise state-of-the-art encryption technology to ensure that your credit card and personal information is always protected online.
We’re also partners with Shopify: one of the most trusted E-commerce platforms worldwide.
Please reserve your equipment as soon as possible because this helps us ensure their delivery to you.
We accept all major credit and debit cards, or you can use Paypal.
Anytime, any day - we deliver around-the-clock, on time each and every time.
We only need somebody to be there at the address to receive the goods at your selected time.
Though we try our best, sometimes due to unforeseen circumstances, deliveries can fall outside of the approximate time slots. If this does happen, we will give you as much advance notice as possible.
Unfortunately not: we want to ensure that your products arrive in the best condition, using a friendly and trusted courier service to hand-deliver your items directly to you.
Absolutely! You can have peace of mind knowing that every piece of baby equipment goes through rigorous cleaning and inspection prior to delivery.
We vet each of our suppliers and regularly quality-check their provided service, ensuring that you only receive item of the highest quality.
Delivery and collection prices will change according to the selected day and location.
Whilst we're aware mistakes do happen, you are responsible for lost items. If this does happen, we’ll need a minimum charge of 60% of the original price of the product.
During the booking process, you select a pick-up date for when you want your item collected.
If you want to change your scheduled return time and date, please contact us with your reference number by live chat, email, or phone at +44 0333 939 8074
If you'd like to extend your rental period, please contact us with your reference number by live chat, email, or phone at +44 0333 939 8074.